This program is designed for leaders who wish to achieve a high level of self-confidence and the ability to communicate in a strong, assertive and confident manner. Building a different level of confidence is needed in a variety of everyday business situations especially when communicating to groups or individuals. It has been proven that the level of personal confidence will greatly impact one’s business achievement.

1 - Day Program

At the end of this course participants should be able to:

• Communicate confidently to different groups of people.
• Recognize the link between assertiveness, confidence and self-esteem
• Identify the best approach to use when voicing opinions or ideas to your team.
• Deal with criticism, confrontation, anger and negativity effectively and positively.
• Handle difficult situations and people confidently and assertively.
• Develop techniques for better working relationships using assertiveness.

This program will benefit professionals who want to be seen as a strong, assertive and confident leader. Professionals who wish to improve their self-confidence and want to achieve a high level of confidence.