ITIL® Master

ITIL® Master Certification

The ITIL® Master Qualification Certificate is the top level certification of the ITIL scheme. This certification will validate a professional’s capability to apply ITIL’s principles, methods and techniques in the real business world.

Upon successful completion of the education and examination components related to ITIL Foundation certification, including the ITIL Foundation exam, candidates gain knowledge and understanding in the following areas:

Individuals for the ITIL® Master level are required to have achieved the ITIL® Service Management Expert certification

The ITIL Master Qualification prerequisites are:

  • Certification at ITIL Expert Level
  • Work experience of at least five years in a leading, managerial, or higher management advisory role in IT service management.

Candidates will also need to demonstrate broad practical involvement in ITIL practices.

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